What Is the Wine Tour Cancellation Policy in Grapevine?
Plans change — we get it. Our wine tour cancellation policy is designed to be as fair and transparent as possible so you can book with confidence. In short, the sooner you let us know, the better your options will be.
Before you commit your deposit, here is exactly what to expect if something comes up.
How the Cancellation Policy Works
We require a deposit to secure your reservation. If you need to cancel, the outcome depends on how much notice you give us:
- 72 hours or more before your tour: You may be eligible to reschedule or receive a credit toward a future booking.
- Less than 72 hours before your tour: Deposits are generally non-refundable at this stage, as we have already arranged guides, transportation, and winery reservations on your behalf.
- No-shows: No refund or credit is issued for guests who do not appear on the day of the tour.
We strongly encourage guests to review the full terms at the time of booking and to reach out to us directly if any questions come up.
What If Your Plans Change Last Minute?
Life happens. If something unexpected comes up, contact us as early as possible at 817-313-0245. We do our best to work with guests when circumstances allow. In some cases, we can move your reservation to a future date rather than lose your deposit entirely.
For groups celebrating special occasions — like bachelorette parties in Grapevine — we especially recommend booking with enough lead time so rescheduling is still an option if needed.
A Flexible Alternative: Gift Certificates
Not sure about your dates yet? Consider purchasing a gift certificate instead of booking a specific tour date. Gift certificates give you the flexibility to lock in the experience without committing to a calendar date right away.
According to the Texas Department of Agriculture's Texas Wine Industry resources, Texas wineries host thousands of visitors each year — and planning ahead makes every visit smoother.
Frequently Asked Questions
Is the deposit refundable if I cancel my wine tour?
Deposits are refundable or transferable only when you cancel with sufficient advance notice — generally 72 hours or more. Cancellations made within 72 hours of the tour are typically non-refundable.
Can I reschedule instead of canceling?
Yes, in many cases we can move your booking to a future date. Contact us as soon as you know your plans have changed, and we will do our best to accommodate you.
What happens if I simply do not show up?
No-shows forfeit their deposit entirely. There is no refund or credit issued when a guest misses the tour without prior notice.
How do I cancel or reschedule my tour?
Call us directly at 817-313-0245 as early as possible. The more notice you give, the more options we have available to help you.
Is a gift certificate a good option if I am unsure of my dates?
Absolutely. A gift certificate lets you secure the wine tour experience now and choose your date later, giving you full flexibility without the pressure of a specific reservation.
Does the cancellation policy apply to group bookings?
Yes, the same policy applies to group tours. For larger parties, we especially encourage early communication if your plans shift, since group reservations involve more coordination.
Can I transfer my deposit to someone else if I cannot make it?
In some situations, yes. Reach out to us directly and we will discuss your options — we want to make sure your experience with Wine Tours of Grapevine is a great one, even if the timing needs to shift.
Ready to book with confidence? Reserve your spot today and taste the award-winning wines of the wine capital of Texas!